SYDNEY–(BUSINESS WIRE)–#CelebrateTeams—SWOOP Analytics has released the world’s first benchmarking of Microsoft Teams, revealing chat is the most used function on the collaboration platform and employees are members of, on average, three teams.
Using real-time data, SWOOP found one in five teams using Microsoft Teams channels are working at optimal teaming and collaboration levels, while the majority of organizations are still experimenting and exploring with the platform.
SWOOP benchmarked the interactions of more than 47,000 people in more than 5,300 Teams spread across 15 organizations from a variety of industry sectors and geographies over a 12-week period.
Unlike traditional benchmarking, which typically relies on surveying opinions, SWOOP captures actual online interactions from all staff who use the collaboration platform.
The analysis found almost 50% of Teams members were active over the three-month sample period. This number would increase if teams were smaller in size.
Other key findings from the report include:
In the full benchmarking report, SWOOP explores worst practices in Teams, how to avoid them and what to do better, showcases what a high performing team looks like and shares best practices from customer case studies.
Download the full report at https://www.swoopanalytics.com/benchmarking/microsoft-teams-benchmarking/.
Contacts
SWOOP’s Director of Communications
Sharon Dawson
+61 490 386 151
swoopanalytics.com
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