Cloud-based solution to enhance customer experience, operational efficiency
NEW YORK & BANGALORE, India--(BUSINESS WIRE)--#CognitiveComputing--Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading global information technology, consulting and business process services company, in partnership with Oracle, today launched Wipro Tollway Transportation and Billing solution to enhance commuters� experience while improving profitability for tollway authorities.
Tollway authorities face many challenges posed by evolving market dynamics, from the transition to cashless operations and anticipated shifts in traffic patterns to operational inefficiencies and changing customer expectations. Using this cloud-based solution, tollway authorities can improve customer experience across touchpoints by leveraging data-driven insights, and maintaining a 360-degree view.
Wipro Tollway Transportation and Billing solution supports several transactions per year, helping tollway authorities better navigate customer account management, transaction processing, grievance case management, transponder inventory management, and financial reconciliation and reporting. By streamlining these processes, authorities can increase operational efficiency and plug revenue leakages. This is achieved by integrating customer portals, commercial and operational back-office modules, financial systems, toll-tag accounts, and third-party payment gateways.
Harish Dwarkanhalli, President - Applications & Data, iDEAS, Wipro Limited said, �Today�s commuters expect everything to be digitized, and that tolling authorities will leverage technology to make their journey as smooth as possible. Our �Tollway Transportation & Billing� solution supports multiple modes of payment and delivers a better overall commuter experience while helping authorities increase productivity of their customer care operations and optimize costs.�
Keith Rajecki, Vice President, Oracle Public Sector, Education and Research said, �Together, Wipro and Oracle are helping tollway authorities solve real-world problems and meet the demands of an increasingly dynamic commuter market. By leveraging Oracle Advertising and Customer Experience Cloud, Oracle Financials Cloud, and Oracle Utilities Customer Care and Billing, this solution helps tollway authorities scale-up effortlessly and further increase their return on investment.�
Wipro is a Modernized Oracle Partner Network (OPN) registered partner of Oracle.
About Wipro Limited
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) is Oracle�s partner program designed to enable partners to accelerate the transition to cloud and drive superior customer business outcomes. The OPN program allows partners to engage with Oracle through track(s) aligned to how they go to market: Cloud Build for partners that provide products or services built on or integrated with Oracle Cloud; Cloud Sell for partners that resell Oracle Cloud technology; Cloud Service for partners that implement, deploy and manage Oracle Cloud Services; and License & Hardware for partners that build, service or sell Oracle software licenses or hardware products. Customers can expedite their business objectives with OPN partners who have achieved Expertise in a product family or cloud service. To learn more visit: http://www.oracle.com/partnernetwork.
Forward-Looking Statements
The forward-looking statements contained herein represent Wipro�s beliefs regarding future events, many of which are by their nature, inherently uncertain and outside Wipro�s control. Such statements include, but are not limited to, statements regarding Wipro�s growth prospects, its future financial operating results, and its plans, expectations and intentions. Wipro cautions readers that the forward-looking statements contained herein are subject to risks and uncertainties that could cause actual results to differ materially from the results anticipated by such statements. Such risks and uncertainties include, but are not limited to, risks and uncertainties regarding fluctuations in our earnings, revenue and profits, our ability to generate and manage growth, complete proposed corporate actions, intense competition in IT services, our ability to maintain our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which we make strategic investments, withdrawal of fiscal governmental incentives, political instability, war, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our business and industry. The conditions caused by the COVID-19 pandemic could decrease technology spending, adversely affect demand for our products, affect the rate of customer spending and could adversely affect our customers� ability or willingness to purchase our offerings, delay prospective customers� purchasing decisions, adversely impact our ability to provide on-site consulting services and our inability to deliver our customers or delay the provisioning of our offerings, all of which could adversely affect our future sales, operating results and overall financial performance. Our operations may also be negatively affected by a range of external factors related to the COVID-19 pandemic that are not within our control. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission, including, but not limited to, Annual Reports on Form 20-F. These filings are available at www.sec.gov. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company�s filings with the Securities and Exchange Commission and our reports to shareholders. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.
Contacts
Sony Shetty
Wipro Limited
[email protected]
