The Hiker Laos, a local travel agency offering premium level of eco-adventure tours in Luang Namtha region today announced that it has received a TripAdvisor� Certificate of Excellence.
�We are extremely proud that we have earned the Certificate of Excellence Awards this year, taking into account how young our company is,� said Justyna Seniuta, Marketing Manager of The Hiker. �We strive to exceed our goals to provide our customers with the most authentic experience possible, and TripAdvisor reviews enable us to constantly improve our products to keep the highest standard,� Seniuta explained.
Tom Chanthaphone, The Hiker Business Manager added: �The Hiker mission is to innovate the local tourism industry with providing responsible and ethical community based eco-tours suitable for all clients. That award recognises our hard work and dedicated team effort what motivates us to continue with the premium quality services we provide for our clients.�
�TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,� said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. �This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.�
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.