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BEIJING,
CHINA - Media OutReach - 3 January 2019 - Teledyne e2v, a Teledyne
Technologies company won the Innovation
Category award, sponsored by BP, at the 10th Anniversary British
Business Awards. The Innovation Award seeks to recognise British
excellence in bringing innovative ideas, products or processes to the Chinese
market, which have contributed to the growth of their sector, or companies that
have leveraged existing approaches in a new and creative manner.
Teledyne
e2v won in this category for its ongoing support to help the Original Equipment
Manufacturers (OEMs) that supply radiotherapy systems to hospitals and clinics
across China, deliver affordable equipment that is domestically manufactured,
and easy to transport and set up.
Cancer
is the leading cause of death in China, with a mortality rate of around 9%
(nearly triple that of western nations). This is often due to lack of early
diagnosis and limited availability of
treatment. With Teledyne e2v’s assistance, OEMs have been able to provide a
network of expert engineering support that is fast and flexible, ensuring a
high standard of radiotherapy for patients.
To achieve this, Teledyne e2v invested in an industry-first
engineering centre directly targeted at providing technical consultation and
bespoke solutions. Prior to this, if an OEM had an issue with a Teledyne
e2v product or wished to ask an
operational question, they would contact the technical team in the UK.. If the
product required repair or diagnosis, it would be shipped
to Teledyne e2v
in the UK, tested and repaired or a replaced and then
sent to the customer in China. Returning
products to the UK added a delay into the whole process.
Thanks to consultation and on site problem solving, using
equipment based at the Beijing facility, Teledyne e2v has established a
foothold on all new major system platforms within China over the last 5 years.
Locally based Applications Engineers work daily as first point-of-contact
engineering support for all major Chinese OEMs, and often work in-situ at
customer sites to resolve issues and keep their production lines moving on
schedule.
Now, within China, a customer can
relay an incident or question to an expert based in Beijing, who could guide
them in real time in how best to proceed. Should the need arise, the engineer
is has portable diagnostic equipment to
troubleshoot the issue on the customer site within a few days. Customers have seen an improvement
on the response time on all services provided by the engineering team in
Beijing.
John
Leung, General Manager at Teledyne e2v Beijing Office, says: “Teledyne e2v is
extremely proud to have won this award. It reinforces our commitment to continue
innovating and adding value to customers and stakeholders through ongoing
high-level technical support from its Radiotherapy business.”
Founded in 2008, the British Business Awards are held to
engage the business community in China and the UK to showcase the many
successes of British business in China and Chinese business in the UK. This year’s awards ceremony took place held on the 15th
of November at the Intercontinental Hotel, Sanlitun, Beijing, China, and they
were hosted by Dame
Barbara Woodward GMG, the British Ambassador to China. The nine award categories drew over 200 entries from across China.
Winners were selected by a combination of multiple judging panels and online
voting.
Notes to Editors:
Teledyne
e2v’s innovations lead developments in healthcare, life sciences, space,
transportation, defence and security and industrial markets.
With expertise spanning the
Commercial and Defence sectors, Teledyne e2v pioneers industry-leading
innovation and technology around the world. We provide standard and
custom RF and Semiconductor solutions that meet our customers’ exacting
performance needs and specification requirements. Our unique approach to the
market and our genuine understanding of the application challenges that can
occur — from initial concept right through to manufacture — enable us to help
our customers optimize their system’s performance, reliability and cost of
ownership.
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