Surge in delivery services on Gig economy app led iTask to create their own delivery service

Users can arrange to have cakes, flowers and parcels delivered to their doorstep from $4.50

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SINGAPORE – Media OutReach - 3 February
2021 – The delivery boom in the pandemic has led iTask to create their own
delivery service called iTask Delivery.

 

Available in Singapore and Malaysia, the service
marketplace platform has seen a 62% jump in service providers on board last
year, surpassing the figures from the same period in 2019.

 

Delivery service providers, in particular, surged 9% compared to the pre-COVID-19 period.

 

In April 2020 to June 2020 during the
Circuit Breaker, Singaporeans were advised to stay at home which led to many of
them opting for delivery services. As a result, delivery requests on iTask
increased by 600% in 2020, compared with 2019.

 

These requests continue to increase, with
iTask receiving about 500 requests in the last quarter.

 

Marcus Cheah, founder of iTask, created
iTask Delivery to make delivery accessible and affordable. “Our platform surge
in delivery demand due to the Coronavirus outbreak. As consumers stay at home,
everyone goes for online groceries and the business owners come to our platform
looking for the delivery services with affordable pricing.”

 

Starting from $4.50, iTask offers standard
islandwide delivery for packages weighing up to 30kg. Packages normally get
delivered in 1 to 3 business days. Users who have urgent needs can opt for the
same day delivery service with 30kg maximum volume starting from $7.50.

 

Marcus Cheah works with a trusted and
vetted local delivery business to deliver the orders. “We work with trusted and
vetted local delivery businesses as quality of our delivery service is always a
priority in iTask. Business owners can focus on their business and leave the
logistics for us with pieces of mind.”

 

Deliver
with ease

 

Using iTask Delivery is quick and easy.
Users simply have to input their pick up and drop off as well as a
few additional details such as type of item and its weight. A delivery agent
will subsequently be assigned to them.

 

There is also an option to schedule the
pick up on their desired date in which they can pick from three different
periods of the day – morning, afternoon and evening.

 

From pick up to drop off, users are able to
check on their booking status to see their delivery progress. iTask will also
send users constant notifications to notify them every step of the way for ease
of mind.

 

Special
care for cake, cookies and flowers

 

Noting a growing interest in Singaporeans
purchasing cakes, cookies and flowers for their loved ones, Cheah decided to
offer deliveries for these items.

 

As they have to be delicately managed due
to their nature, iTask will assign an expert delivery agent who is experienced
in delivering such items. Doing so will help to ensure that the items are
handled with utmost care at all times.

 

Currently, iTask Delivery is only available
in Singapore but there are plans to expand it to Malaysia as well. ” We are working with the local
driver community in Malaysia and planning to launch in the 2nd quarter of this
year ” said Cheah.

 

Cheah hopes that the new service will
create ease of convenience for the local community. “iTask Delivery changes the
way the local community looks for delivery services.”

 

Arrange to have cakes, flowers and parcels
delivered to your doorstep. Try iTask Delivery today.

Download the
iTask app for free on the App Store, Google Play Store or Huawei Play Gallery.

Download URL: https://bit.ly/3aqxFxb