Stryker Orthopedics Acknowledges the Benefits of “TIOS Self-Service Portal System”

Ballina, Ireland, July 28, 2018 –(PR.com)– Stryker Orthopaedics celebrates the deployment of the TIOS self-service portal as one of their best IT initiatives within the last 12 months. TIOS is a cloud-based BRMS service which is frequently used as a self-service portal empowering operators to resolve their own shop floor ERP issues in real time, when and as they occur rather than logging help desk tickets and waiting to be rescued.

TIOS has been offering its self-service portal system services to Stryker Orthopaedics since early 2017. It has continuously been dedicated to support Stryker�s day-to-day operations causing zero delays in their operations and minimizing productions downtime.

Mr. Patrick Hayes, IT Manager, shares how the TIOS Self-service portal has been supporting Stryker production. He says, “The deployment of the TIOS self-service portal has been one of our best IT initiatives in the last 12 months. We started small and focused first on the pain points for IS where our resources were spending time working on repeat tasks. After the first couple of successes, the engagement by production personnel and office staff in the use of the new self-service tool occurred spontaneously, and best of all they began to propose a steady stream of new ideas to improve the system. New self-service options are easily added to the tool. The feedback from the business continues to be positive and enthusiastic after the first six months of using TIOS. It is worth mentioning as well that a benefit for the IT team was a reduction in the resources being dedicated to supporting day-to-day operations. This in turn freed up bandwidth and enabled the IT team to focus on value adding activities which has also improved the engagement of the IT team members. The system has paid-back all of the upfront investment within the first 6 months of operation.”

Mr. Paul Schmid, a senior engineer – “TIOS allows me to seamlessly update production records in real time. It is a ‘one stop shop’ for amending shop floor transactions that draw information from multiple databases, streamlining the process.”

Mark Gleeson, the production team leader – “I find TIOS extremely useful in my daily work. The functions that help my work daily are the facility to reverse Bookings and also to print Shop Orders if, for example, the original Shop Order didn’t print out in good quality. Overall a great system.”

Damien Cahill, Production Team Leader, GQO – “I am genuinely very happy with this new system – it has simplified the process, no more logging of IT tickets or emails requesting approval from Finance and delays in getting the transactions reversed. The system is very easy to use and the results are immediate and therefore there is no product waiting around.”

Mark Dillon, Synthetic Biomaterials Supply Planner – “TIOS has eliminated the waste of waiting for IT requests to be processed. It is a Toolbox of options that is now essential to me running my daily business.”

Albert Cummins, Production Team Lead – “The TIOS system has given me the tools that I need every day to do my job. I now have the control to easily solve production issues during any shift and at any time. It provides a simple ‘one click’ solution to technical ERP system issues, with no risk to data integrity of the product!”

Siobhan Kennedy, Administrator – “I am finding the TIOS system to be one of the most time saving systems I use presently. It is extremely user friendly and has the major advantage of gaining the final result almost instantly!”

Paul Schmid, Senior Engineer – “TIOS allows me to seamlessly update production records in real time. It is a ‘one stop shop’ for amending shop floor transactions that draw information from multiple databases, streamlining the process.”

These are the responses which TIOS received from the employees who are using TIOS Self-services portal at Stryker Orthopaedics. What makes TIOS unique is its flexibility and ability to connect to multiple platforms within any given transactions. With today’s distributed databases TIOS is truly a powerful feature.

If you are interested in seeing how TIOS Self-Service Portal can increase productivity and reduce IT Tickets, then contact, Pat Clarke at: info@tios.ie to book a demo or go to www.tios.ie to review Tios features & functionality.

About the Company:
TIOS is a product of Clarke Commercial Solutions Ltd. It is a rules-based, web portal system, which is usually installed by enterprises as an Intranet service to provide new or supplement existing shop floor transactions. Its menu-based system provides multi-platform connectivity enabling transactions to be created which can accommodate processing various local & remote databases. Commonly used as a self-service portal, TIOS enables users to resolve repeat database issues, it also provides full barcoding capability with every transaction and can be easily configured to transact in the user’s primary language. An accompanying TIOS app (android & ios) allows smartphones to be utilized for biometric verification and barcode scanning. See www.tios.ie for further details.

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