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SINGAPORE - Media OutReach - 17 April 2019 – Singapore
Airlines has partnered with Adyen, the payments platform of choice for many of
the world’s leading companies, to ensure a frictionless payments experience for
customers when they book online or in-app. Working with Adyen, Singapore
Airlines has enjoyed an increase in authorization rates, flexibility on fraud
risk management and richer data insights, resulting in a more seamless payment
experience for its customers across the globe.
In line with Singapore
Airlines’ vision to be the world’s leading digital airline, the partnership
will center on Adyen’s solutions to optimize the payments process. This
includes the use of Adyen’s direct credit card acquiring capabilities which
eliminates the need to run payments across multiple third-party platforms, increasing
Singapore Airlines’ already healthy payment authorization rate by leveraging Adyen’s
RevenueAccelerate. Singapore Airlines can
identify legitimate customers as the solution taps on Adyen’s global,
cross-industry data network to block fraudulent transactions, leaving the
genuine travelers unhindered. This unlocks more revenue for Singapore Airlines
and a creates frictionless experience for customers.
“For Singapore Airlines, best-in-class customer service begins with the booking,”
said Warren Hayashi, President of Adyen, Asia-Pacific. “At Adyen, we have seen
that payments data can be the jet fuel that powers global expansion for airlines. Payments data remains a valuable resource for
companies who seek to understand their customers better and improve revenue. We
are pleased to partner with Singapore Airlines to power seamless payments experience for travelers regardless of
location, device or payment method.”
For more
information, please visit www.adyen.com.
Adyen (AMS: ADYEN) is the payments platform of choice for
many of the world’s leading companies, providing a modern end-to-end
infrastructure connecting directly to Visa, Mastercard, and consumers’ globally
preferred payment methods. Adyen delivers frictionless payments across online,
mobile, and in-store channels. With offices across the world, Adyen serves
customers including Facebook, Uber, Spotify, Cathay Pacific, Grab, Klook, Lorna
Jane, Freelancer.com, Kogan.com and Showpo. The cooperation with Singapore
Airlines as described in this merchant update underlines Adyen’s continuous
growth with current and new merchants over the years.
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