Categories: News

OPPO Further Strengthens Its 1 Hour Flash Fix Service

SHENZHEN, CHINA -�Media OutReach - 2 September 2021 - OPPO has launched their ‘Fast Campaign–1 Hour Flash Fix Service’ in Thailand, Philippines, Cambodia, Pakistan, Egypt, Algeria, Kenya, Morocco to provide faster phone repair service experience to their phone users.

 

Since the introduction of ‘1 Hour Flash Fix Service’ in 2019, OPPO has made it possible for users to have their phones repaired as quick as one hour or less at the OPPO Service Center that supports Flash Fix service. The upgraded after-sales initiative aims to elevate customer’s experience under OPPO’s service motto “care what you care, within your reach” that empowers users to get their phones repaired within a short period of time.

 

The ‘Fast Service Campaign’ have two core components where in August 2021, OPPO’s customers are encouraged to provide feedbacks after experiencing the Flash Fix service as ‘1 Hour Experience Officers’ and in July, the company launched a month-long online contest that aimed at improving their technical engineers’ skills and motivating them to provide fast and high-quality repair service to the phone users.

 

During the ‘1 Hour Experience Officer Project’, for customers who came to OPPO Service Center to repair their phones and went through the ‘1 Hour Flash Fix Service’, they would be invited to play a role as 1 Hour Experience Officers and share their experience or suggestions. OPPO regards customers’ feedback as the backbone to the brand’s commitment on improving their after-sales service for better customer experience.

 

OPPO invested in training their technical engineers with professional skills to provide this high-quality fast repair service. To this end, OPPO held a month-long contest online in July where a total of 1348 OPPO technical engineers from around the world participated to enhance their service capabilities to meet the increasingly diversified needs of users. The contest examined the engineer’s skills in welding completion process and the use of corresponding tools through the theoretical examination, phone disassembly, troubleshooting practice and interview. And finally, OPPO is proud to announce that KRISHNARAJ.R from India, with 5-year experience in the company, stood out after three rounds of competition.

 

OPPO will uphold the core manifesto “Care & Reach” and constantly strive to provide trustworthy service throughout users’ experience journey by delivering human-centric experience that surpasses customer expectations and empowers users to elevate their lives through technology. 

 

For more information, please visit https://support.oppo.com/ or follow @OPPOCare

 

Miscw.com

Recent Posts

Singapore – A Trusted Global Supply Chain Management Hub

SINGAPORE - Media OutReach Newswire - 8 November 2024 - Singapore is strengthening its position…

14 mins ago

OPPO Celebrates Global Photography Talent at Paris Photo Fair under the theme of “Dear Life”

PARIS, FRANCE - Media OutReach Newswire – 8 November 2024 - This year, OPPO once…

43 mins ago

ICONSIAM Showcases Thai Culture with “ICONSIAM THAICONIC LOY KRATHONG” Festival, Strengthening Thailand’s Global Standing

This year’s Loy Krathong event at ICONSIAM celebrates Thai cultural heritage, promotes sustainability, and shines…

44 mins ago

KBTG Vietnam and Techsauce Propel Techsauce Global Summit 2024 in Vietnam – Accelerating ASEAN’s Digital Economy

HO CHI MINH CITY, VIETNAM – Media OutReach Newswire – 8 November 2024 - KBTG…

2 hours ago

Prince Holding Group’s Chairman Chen Zhi Named Visionary Philanthropist of the Year for Impactful Initiatives in Cambodia

PHNOM PENH, CAMBODIA - Media OutReach Newswire - 8 November 2024 - Neak Oknha Chen…

3 hours ago

Telosin X Debuts in Singapore at The Mineral Boutique: Revolutionizing At-Home Skincare

SINGAPORE - Media OutReach Newswire - 8 November 2024 – Singapore's beauty enthusiasts have a…

3 hours ago