Measuring Problem-solving Skills Is the Hallmark of Modern Business Practice

Research identifies critical thinking as a crucial modern skill

NEW YORK–(BUSINESS WIRE)–#Questionmark–Employers with an eye to the future now recognize problem-solving skills are as important as the technical skills required to perform a job.¹Questionmark, the online assessment provider, has identified regular assessments of a worker�s ability to solve problems as essential to ensuring the workforce has the modern skills it needs to meet today’s challenges.

In a review of the skills required to thrive in today’s fast-changing workplace, Questionmark’s “Modern skills for a post-pandemic world” report details a range of modern skills that employers need to succeed. These include data literacy, digital literacy and problem solving.

Recent employer research indicates skills gaps are a growing problem across sectors including finance and technology. It cites soft skills as employers’ top priority². Meanwhile, research by the World Economic Forum found that critical thinking and problem solving are the top skills that employers believe will grow in prominence.

John Kleeman, Founder of Questionmark, said: “Research in the past few years points to problem-solving skills as being crucial to business success. Many employers now put these ahead of technical skills. With hybrid work patterns here to stay for now, simple online assessments can help employers ensure their teams are ready to face the future of work.”

Questionmark Thinking Skills by Cambridge Assessment helps employers measure the critical-thinking and problem-solving abilities of staff and potential recruits. It helps employers identify high-potential team members and candidates.

Read the full report: “Modern skills for a post-pandemic world: preparing workers with the skills to thrive in today’s ever-changing business environment”.

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About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.

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¹https://www.hrgrapevine.com/content/article/ihasco-2021-08-25-why-soft-skills-are-more-important-than-ever-before-in-the-workplace
²https://media.newjobs.com/cms/content30/images/Future-of-Work_2021-Global-Outlook.report.pdf

Contacts

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: gareth.streeter@fourteenforty.uk +44 773 4251496

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527