HONG
KONG, CHINA -�Media OutReach - 20 November 2018 – Matilda International Hospital excelled at the Australian Healthcare
Standards Accreditation (ACHS) survey, and has been awarded a total of 17 Extensive
Achievement (EA) ratings and one highest rating of Outstanding Achievement (OA)
in recognition of its high standards across a broad range of key service
criteria. The three-day survey conducted at the end of August 2018 was based on
the more robust Evaluation and Quality Improvement Programme, 6th
edition (EQuIP6), which has even more stringent requirements.
Linda
Burgoyne, CEO of Matilda International Hospital thanked all staff for their
time and effort and said, “I am very proud of all Matilda staff as described by
the surveyor team co-ordinator as “dynamic, energetic, innovative,
collaborative, respectful and compassionate”. It is a true testament to the way
we are. The accreditation is an independent external assessment of our
performance. It reaffirms the hospital’s commitment in upholding high standards
in patient care, safety and risk management.”
Learning and development, the criteria awarded as
an OA, is highly commended by the survey team. Surveyors saw the passionate way
in which Matilda staff seized every opportunity to learn and sited many
examples of the intense dedication to learning and sharing within the industry
and communities.
A
number of clinical and support areas ranging from appropriate health services,
outcomes of clinical care, medication management, nutrition, infection control,
skin integrity, fall prevention to continuous quality improvement, risk
management, healthcare feedback and safety systems all achieved EA ratings. Comprehensive,
evidence-based protocols and pathways are well-embedded in our daily operations
and practices and were all reflected in the collected data, benchmark studies,
audits and company culture.
In
addition to clinical components and learning and development the human
resources criteria gained EA ratings for workforce planning, recruitment and
selection of staff including assessment processes and support systems that are integrated
into the hospital’s vision and values. Information systems were equally highly
rated as EA for work in enabling easy, yet well-protected, access to data and information.
The
Matilda International Hospital received full accreditation by ACHS in 2010, and
was ACHS accredited the second time in 2014. The Australian Council on Healthcare Standards
(ACHS) is an independent organisation dedicated to improving quality
in health care.
About Matilda International Hospital
Matilda International Hospital is a not for
profit private hospital providing personalised patient care with international
standards. Key areas of expertise include health screening, women’s health,
orthopaedics/spinal, ear nose and throat, and general surgery. Seamless medical
services are supported by an outpatient department and a conveniently located
medical centre in Central
and a community clinic in Caine Road.
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