Kakao saves time, money and internal resources, allowing it to divert saved resources to key strategic initiatives
LAS VEGAS--(BUSINESS WIRE)--$RMNI #3rdpartysupport--Rimini Street, Inc. (Nasdaq: RMNI), the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that Kakao, a leading internet and mobile messaging company in South Korea, has switched to Rimini Street support for its Oracle Database. As a result of making the switch, Kakao now receives premium, ultra-responsive support for its mission-critical Oracle Database instances for a minimum of 15 years from the time the company transitioned to Rimini Street support with no required upgrades. The company also immediately realized savings of 50 percent in annual support fees. Today, Kakao not only enjoys a vastly improved level of support for its databases, but the company has taken back control of its IT roadmap and has more flexibility with its limited resources – time, money and personnel – enabling them to divert resource savings to more strategic initiatives across the company.
Company Reduces Database Maintenance Costs, Frees up Resources for Strategic Initiatives
Kakao runs a brand and service portfolio that includes mobile messaging with Kakao Talk, gaming, music, e-mail, search, and news, providing these services to tens of thousands of people every day. While they were happy with their robust database system, Kakao wanted to reduce the overall spend for their database support, for which they were seeing little ROI. This led Kakao to explore third-party support as an option to help them reduce the high fees they were paying the vendor annually for maintenance plus eliminate the forced upgrades just to maintain full support. After considerable due diligence, the company selected Rimini Street.
“Our strategy is to eventually move Kakao’s existing Oracle Database to an open source database such as MySQL, Maria, or PostgreSQL. Since switching to Rimini Street, we have reduced our database maintenance costs significantly, and my team is now free to focus on other initiatives to improve our business, like this database migration,” said Tonny Yi, head of Kakao’s data platform team.
“Furthermore, we receive responsive service and expert support from our assigned Primary Support engineer and the team of Rimini Street specialists,” continued Yi.
Innovative, Secure, Uninterrupted Global Support
As with all Rimini Street clients, Kakao is assigned a seasoned Primary Support Engineer (PSE) who is backed by a team of technical experts with an average of 15 years’ experience in the client’s software environment. Rimini Street engineers provide support for all issues, including support for performance and interoperability issues, delivering on the Company’s industry-leading service level agreement of 15-minute response times for critical Priority 1 cases. The Company provides its clients with uninterrupted support and business continuity, enabled by its globally distributed workforce and its proprietary suite of systems and processes.
“It’s exciting to see Kakao, a company that drives innovation in the mobile internet and messaging space, choose Rimini Street’s support services. By switching to Rimini Street, the Kakao data platform team receives ultra-responsive support for its databases, is no longer reliant on a forced upgrade to retain full support and can execute on its open source transition strategy,” said Hyung-wook “Kevin” Kim, regional general manager, Korea, Rimini Street.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. Over 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit https://www.riministreet.com/, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)
Forward-Looking Statements
Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on our business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt our business or that of our current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on May 7, 2020, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.
© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.
Contacts
Michelle McGlocklin
Rimini Street, Inc.
+1 925 523-8414
[email protected]
