HONG KONG SAR – Media OutReach – 29 March 2023 – As a prominent chat management company, imBee has been instrumental in transforming communication and engagement strategies for diverse businesses. With the launch of AiskBee, enterprises can now streamline their customer engagement processes across multiple channels, tap into new revenue opportunities by cross-selling and upselling, respond to customers in their preferred language, and equip their staff with improved analytical skills for increased productivity.
“We are excited to introduce AiskBee as the first ChatGPT-powered Enterprise Knowledge Base in Hong Kong,” said Ken Chu, CEO of imBee. “AiskBee enables enterprises to streamline their customer service and sales operations, enhance their customer experience, and stay one step ahead of the competition.”
imBee has developed AiskBee with the aim of building and expanding an enterprise’s Knowledge Base based on contextual information provided. This innovative solution offers a range of advantages for various industries, such as:
AiskBee represents a new standard in customer engagement and service, serving as the first-ever ChatGPT-powered Enterprise Knowledge Base solution for businesses in Hong Kong. By leveraging ChatGPT’s context and intent understanding capabilities, the solution surpasses conventional chatbots, offering diverse ways to enhance customer engagement across various industries, including financial services, retail, telecommunications, healthcare, hospitality, and education. imBee utilizes enterprise data for model training, thereby continuously improving the quality of suggestions. Additionally, the company prioritizes data confidentiality and security, safeguarding sensitive information from unauthorized access.
“AiskBee brings the power of Generative AI to enterprises while addressing the mandated data privacy, security and language regulations. Being trainable, it can help enterprises to customise dynamic engagements in the customer’s preferred language. This can further strengthen customer stickiness, improve brand loyalty and, more importantly, build trust,” Ken adds.
Hashtag: #imBee
The issuer is solely responsible for the content of this announcement.
imBee makes working together easy. We are the leading chat management platform, providing world-class conversational engagement to help drive your business. Our team collaboration inbox creates a one-chat experience where a representative from your company can seamlessly share information between internal teams and a current customer or prospect. With imBee, the customer gets high-quality information and a faster response. If fast, easy, high-quality engagement is important to your company, choose imBee.
?To find more details about imBee, please visit
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