Etiqa joins industry lead body NATAS in leading travel excellence as Official Travel Insurer

SINGAPORE -�Media OutReach - 22 January
2020 - Etiqa Insurance has been named as the NATAS
Official Travel Insurance Partner by the National Association of Travel Agents
Singapore (NATAS) from 2020 to 2022. With a vision to be the Travel Insurer of
Choice in Singapore, Etiqa is committed to working with NATAS and its members
towards sustainable growth and profitability in the travel industry.

Amid
the development of new technologies and faster innovation cycles in the local
market, Etiqa — the insurance arm and a member of Maybank Group – recognises
the need for significant partnerships to build an effective ecosystem, and has
pledged support to NATAS and its members to strive towards service excellence,
agility and the delivery of quality customer experiences.

“Outbound
departures by Singapore residents had crossed the 10 million mark in 2018 and
will heighten in the next few years. NATAS has always been a strong advocate of
travel insurance and believes that a comprehensive travel insurance is
fundamental to smart travelling. The association is excited to partner Etiqa
Insurance to effectively drive this message across to all travellers via the
biannual NATAS Travel Fairs and various marketing outreach initiatives. Beyond
the NATAS Travel Fairs, we envisage this collaboration to unlock new
possibilities in strengthening the value propositions of the travel agency
community,” remarked Mr Steven Ler, President of NATAS.

The
upcoming NATAS Travel Fair (Travel 2020) is set to be from 21 to 23 February at
Singapore Expo Halls 4B and 5. Each fair draws over 100,000 visitors on
average, bringing together a host of outbound travel agents, national tourist
organisations, airlines, hotels and other travel-related services. 

“We
are honoured to be named the NATAS Official Travel Insurance Partner and
appreciate the opportunity to work collaboratively with the players in this key
economic service industry. From trend, technology and travel ecosystem, we want
to play a part in our partner’s strategies and together develop solutions that
could push ideas to a new level, and let our brands win the hearts and minds of
travellers. We will mobilise our best resources for the upcoming NATAS fairs
where we will showcase our services and provide seamless, reliable and smart
experiences to travel partners and consumers alike,” said Jazzreal Wong, Head
of Direct Business of Etiqa Insurance Pte. Ltd.

Known
for its fast and easy claims experience, Etiqa is the first and only insurer in
Singapore to offer automated flight delay claims upon three consecutive hours
of delay, as compared to the industry’s norm of 6 hours’ delay¹.
Besides travel insurance, Etiqa offers a comprehensive suite of life and
general insurance.

In 2019, Etiqa ranked among Singapore’s top 1000
corporations and SMEs for the second year running. The online insurer has also
been recognised for being the ‘Most Innovative Insurance
Firm” and “Most Innovative Finance Firm” at Global Brands Magazine Awards 2018
and 2018 World Finance Markets Awards respectively.

Etiqa Insurance – A Singapore Insurance Company with Asian and International Expertise

Etiqa Insurance Pte. Ltd. is a licensed life and general
insurance company registered in the Republic of Singapore and regulated by the
Monetary Authority of Singapore (MAS). In 2019, credit ratings agency Fitch
affirmed the company’s ‘A’ (Strong) rating for its financial strength and
stable outlook.

Etiqa has been protecting customers since 1961 with a range
of general insurance solutions that constantly evolve to meet their
ever-changing needs. In 2014, Etiqa added a comprehensive suite of life
insurance solutions, including protection, savings and retirement, and
subsequently legacy planning and universal life solutions to our portfolio to
better serve our growing customer base and the needs of the modern day
consumer.

Etiqa is owned by Maybank Ageas Holdings Berhad, a joint
venture company that combines local market knowledge with international
insurance expertise. The company is 69% owned by Maybank, one of Asia’s leading
banking groups with more than 22 million customers worldwide in 20 countries;
and 31% by Ageas, an international insurance group with 33 million customers
across 16 countries and a heritage that spans over 190 years, with a focus to
provide world class insurance solutions to consumers in Europe and Asia through
market leading joint ventures.

At Etiqa, we believe in our brand promise of humanising
insurance, by placing people over policies in everything we do. We are
passionate about helping Singaporeans protect themselves and their loved ones
today and helping them plan for a financially secure tomorrow.

 

About NATAS

The National Association of Travel Agents Singapore (NATAS)
was founded in May 1979. As an industry lead body, the association leads travel
excellence by strengthening the professionalism and capabilities of the travel
industry for sustainable growth and profitability.

As the voice of the industry, NATAS aims to act as a
negotiating body for members and to make recommendations to the relevant key
stakeholders on matters pertaining to the trade.

Each year, NATAS organises the two largest consumer travel
fairs in Singapore, namely NATAS Travel and NATAS Holidays.