DHL Industrial Projects makes strategic investments to enhance customer experience in Middle East and Africa

Dubai designated as Center of Excellence, supported by competency centers in Egypt, Ethiopia, Kenya and Turkey to coordinate complex logistics projects across the region

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DUBAI, UAE - Media OutReach - September 17, 2019 – DHL Industrial Projects,
a unit of DHL Global Forwarding that manages complex logistics projects
including deep sea chartering activity and heavy-lift cargo, is establishing its
Center of Excellence (COE) in Dubai for overall project management and
implementation, and supported
by competency centers in Egypt, Ethiopia, Kenya and Turkey.

 

This follows the growth of industrial projects in
Middle East and Africa. In addition, DHL Industrial Projects aims to further
strengthen its position as the preferred supplier and forwarder for key
International Oil Companies (IOCs), Engineering, procurement and construction (EPC)
companies as well as leading industry players in the oil and gas sectors.

 

“Given the complex intricacies of these
large-scale shipments, each with its own unique requirements, any small
missteps in the Industrial Projects world could potentially have massive
repercussions,” said Moustafa Elbanhawi, Vice President, DHL Industrial
Projects in Middle East and Africa. “It is therefore paramount that every one
of us across the region is singular in our pursuit to find the best solutions
while upholding the highest operating standards. Focusing our team on these
core competencies will place us in good stead to deliver best-in-class services
to our customers,” he added.

 

Intended to drive synergies in the region, the Dubai
COE will oversee and coordinate complex projects for the Gulf countries and the
region as a whole. It will be supported by teams in Ethiopia and Kenya which will predominantly manage
projects out of Sub-Saharan Africa; Egypt’s team will specialize in air
freight chartering and coordinate projects for North Africa, and the Turkey
competency center will coordinate ocean freight requirements and administer
projects across Iraq and Central Asia. In total, there are more than 40
employees in the Industrial Projects team who manages the end-to-end logistics
process, backed by DHL’s extensive global network and deep expertise in the
region.

 

For more
information on DHL Industrial Projects, please refer to the accompanying fact
sheet:

http://release.media-outreach.com/i/Download/28602

50 Years DHL

In 2019 DHL is celebrating 50 years since the
company’s founding by three entrepreneurs in San Francisco in 1969. DHL began
as a disruptor to the traditional delivery industry, circumventing bureaucracy
with an innovative new service to deliver documents by air overnight. Since
then, DHL has grown into a globe-spanning family of DHL companies with about
380,000 employees in over 220 countries and territories that covers the entire
spectrum of logistics and supply chain services. DHL’s customer-centricity and
can-do culture have fueled five decades of innovation — from the DHL 1000, one of the first word processing computers in the world,
to using the purpose built StreetScooter, an environmentally friendly delivery
vehicle powered by an electric drive and developed by Deutsche Post DHL Group.
With the Mission 2050 commitment to reach zero group-wide emissions by 2050,
DHL is continuing to be a trailblazer in the logistics industry.

 

DHL — The logistics
company for the world

 

DHL is the leading global brand in the logistics industry. Our DHL family
of divisions offer an unrivalled portfolio of logistics services ranging from
national and international parcel delivery, e-commerce shipping and fulfillment
solutions, international express, road, air and ocean transport to industrial
supply chain management. With about 380,000 employees in more than 220
countries and territories worldwide, DHL connects people and businesses
securely and reliably, enabling global trade flows. With specialized solutions
for growth markets and industries including technology, life sciences and
healthcare, energy, automotive and retail, a proven commitment to corporate
responsibility and an unrivalled presence in developing markets, DHL is
decisively positioned as “The logistics company for the world”.

 

DHL is
part of Deutsche Post DHL Group. The Group generated revenues of more than 61
billion euros in 2018.