DHL Global Forwarding Continues on Digital Roadmap with New Services and Functionalities

“In line with our
recently announced group strategy 2025 ‘Delivering excellence in a digital
world,’ we are continuously broadening and enhancing our digital services. Our
growing myDHLi product family extends our best-in-class logistics services to
the digital realm. Customers can work towards their sustainability goals with
the same tool that they book, organize and analyze their shipments with,” says
Tim Scharwath, CEO DHL Global Forwarding, Freight. 

Another
member of the myDHLi product family has also been updated: DHL Global
Forwarding is the first freight forwarder to offer a Carbon Calculator within
an online quotation and booking tool. Customers can not only assess the
emissions of their shipments but also reduce their CO₂ impact by
choosing an alternative fuel or an offsetting option — all within the myDHLi
Quote & Book service. 

“With
Asia Pacific accounting for almost half of the
world’s online citizens, many of our customers’ expectations have evolved as
they embrace innovations that will enhance their shipping experience and add
value to their businesses. Imagine all the man-hours saved from repetitive
tasks and unnecessary paperwork – with just a few clicks, myDHLi will provide customers
with access to data for a deeper analysis into operational and business trends,
whilst offering information on cost-efficient and sustainable shipping
options,” said Kelvin Leung, CEO, DHL Global Forwarding Asia Pacific.

myDHLi
Analytics offers all relevant data at a glance

The
user-friendly myDHLi Analytics service gathers data in one screen so that
customers can explore all relevant information on their shipments. Filter
options allow users to deep dive into expenses and trends in their data. Customers
can break down their information by aspects like country, shipper, consignee,
trade lane, and more. Downloadable reports offer shareable insights right down
to the shipment and invoice levels. The new service goes beyond the operational
focus of prior tools.

myDHLi Quote &
Book enhanced by a CO₂ Calculator

The
demand for sustainable transport and logistics solutions is steadily growing. To
support its customers in reducing their carbon footprint and achieving their
individual sustainability targets, DHL Global Forwarding now offers an online
CO₂ Calculator. Within the recently launched myDHLi Quote & Book
service, customers can easily choose to neutralize the carbon emissions of
their shipments. The integrated CO₂ Calculator automatically
displays the carbon footprint for the shipment in comparison between air and
ocean freight. In the next step, shippers can either choose a clean-burning
fuel for ocean freight or an offsetting option for any transport mode.

 

The
new carbon calculator reflects Deutsche Post DHL’s GoGreen program and the
group’s mission to reduce all logistics-related emissions to zero by 2050. While
pursuing this mission, DHL also empowers and supports its customers with their
own sustainability targets by offering a growing number of green logistics and
transport services.