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SINGAPORE - Media OutReach - 10 November 2020 - DHL Express, the world’s
leading express service provider, was recognized for its service excellence and won
the award for Best Logistics Service Provider — Express at the 2020 Asian
Freight, Logistics and Supply Chain (AFLAS) Awards ceremony in Hong Kong last
night.
“The
award is a testament to our heroic employees who have demonstrated time and
again their dedication, passion and can-do spirit in delivering excellence for
our customers, especially in such a tumultuous year. This is the 31st
time that DHL Express is awarded as Best Logistics Service Provider — Express,
and it demonstrates our continued drive to innovate and improve for our
customers,” said Ken Lee, CEO, DHL Express Asia Pacific. “We would not be in
such a strong position today without our amazing colleagues, and it is why we
will continue investing in our people and infrastructure to further build on
the trust that our customers have in us.”
The
award comes amid an exceptionally challenging period for the logistics
industry, with belly capacity for international air cargo shrinking by roughly
60 per cent compared to the previous year, according to September 2020 data
from the International Air Transport Association (IATA). However, DHL Express’
focus on its core logistics business and investments in digital transformation
has enabled the organization to continue delivering industry-leading service to
its customers. In the third quarter, DHL Express
registered a record operating profit of EUR 753 million driven by a 15.8%
growth in its time-definite international express shipments.
The AFLAS Awards
is organized by Asia Cargo News to honor companies in the logistics industry
that exemplify excellence in leadership, as well as consistency in service
quality, innovation, customer relationship management and reliability. It is the
only Asian logistics awards to be decided by customer votes alone, earning them
a reputation as a reliable gauge for customer sentiment in the logistics
industry.
DHL is the
leading global brand in the logistics industry. Our DHL divisions offer an
unrivalled portfolio of logistics services ranging from national and
international parcel delivery, e-commerce shipping and fulfillment solutions,
international express, road, air and ocean transport to industrial supply chain
management. With about 380,000 employees in more than 220 countries and
territories worldwide, DHL connects people and businesses securely and
reliably, enabling global sustainable trade flows. With specialized solutions
for growth markets and industries including technology, life sciences and
healthcare, engineering, manufacturing & energy, auto-mobility and retail,
DHL is decisively positioned as “The logistics company for the world”.
DHL is part of Deutsche Post DHL
Group. The Group generated revenues of more than 63 billion euros in 2019. With
sustainable business practices and a commitment to society and the environment,
the Group makes a positive contribution to the world. Deutsche Post DHL Group aims
to achieve zero-emissions logistics by 2050.
The logistics company for the world.
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