CSG Accelerates Growth, Expands Career Opportunities and Community Partnerships Across India with Flexible, Employee-Centered Work Philosophy

Flexibility and personal choice empower individuals to do their best work from anywhere and opens doors for more women professionals

BANGALORE, INDIA – News Direct�- 5 October 2021 - CSG (NASDAQ: CSGS) today announced the continued growth of its workforce in Bangalore, India, the largest office across the more than 20 countries where the company operates. CSG’s India technology centers of excellence, employ over 1,500 world class technologists, of which 500 were hired in the last year. The company continues to significantly invest and grow in India with up to 500 new hires to come in the next 18 months. Today, the office serves as a primary center for CSG product development, technology innovation and research.

“At CSG, we create career opportunities where every day our employees can pursue their passions, show up as their true selves, and deliver unmatched value and results for our customers,” said Sudhansu Panigrahi, head of India operations at CSG. “To unlock the full potential of our people, we’ve cultivated a culture that values authenticity and encourages every employee to dream big, fail fast, and constantly evolve. CSG is committed to delivering game-changing technologies that lead to extraordinary outcomes for our customers, and our growing team across India is at the heart of driving our innovation.”

CSG is reimagining what today’s workplace is like and how it should be, for both current employees and new hires. The company’s workplace of the future philosophy supports work-life integration and employees’ diverse needs, providing flexibility and personal choice so employees can do their best work from anywhere in India.

Today, CSG employees can work from their home offices, one of the CSG offices or a mix of both, letting them flourish in a workspace most conducive to their productivity and supporting each employee’s needs. Additionally, the company continues to emphasize and promote personal wellness and well-being by providing the resources and means to enable worldwide collaboration and personal connection across its over 5,000 employees.

CSG’s commitment to inspire and deliver impact extends beyond its corporate walls and into the communities where its people live and work.

In India, CSG works with the Udayan Shalini Fellowship Program (USF) and Prerana Nurturing Merit, two local non-governmental organizations (NGOs), to empower women through higher education, mentoring, training and employability. CSG’s focus on gender diversity and equitable gender representation in the workplace, has led to over 40% of new hires and 36% of the total CSG India employee base being women. CSG plans to engage with additional NGOs and expand its community partnerships in the future. CSG employees are also encouraged and supported with volunteer paid time off to give back to their communities in ways that are meaningful and impactful to each individual.

To learn more about careers at CSG and our company culture, visit CSG careers.

About CSG

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter.

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CSG Contacts

Jordy Spitale

Public Relations

1 (504) 615-8820

Jordy.spitale@csgi.com

John Rea

Investor Relations

+1 (210) 687-4409

john.rea@csgi.com

Contact Details

Tammy Hovey

+1 917-520-2751

tammy.hovey@csgi.com

Company Website

https://www.csgi.com

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