Spiraling Complexity and Business Expectations Spawn Growing Skills and Resources Demands
News Summary:
SAN JOSE, Calif.–(BUSINESS WIRE)–Cisco (NASDAQ: CSCO) AppDynamics, a leading provider of Observability and Application Performance Monitoring technology, has published findings from Agents of Transformation 2022, the fourth annual report that analyzes the skills and attributes of elite global technologists.
In the wake of the pandemic, it reveals the emergence of a new class of technology experts stepping up to meet critical challenges that are blurring the lines between business strategy and IT operations. The report also cites the demand to make all products and services digitally available in the Experience Economy amid heightened security threats, increasing complexity, and the accelerated shift to hybrid work and the cloud.
The bar continues to rise, and over the last year we have seen a redefinition of what it means to be an Agent of Transformation. These leaders are looking to better understand how issues in their respective domains impact the total experience of users and applications, adapting to change with solutions that positively affect the overall business, said Liz Centoni, EVP, Chief Strategy Officer, GM of Applications.
According to the Cisco AppDynamics report, 74% believe that their experiences in recent yearsparticularly during the pandemichave accelerated their careers, and 88% now consider themselves to be business leaders. However, just 10% of technology experts have reached the elite status of Agents of Transformation. These individuals represent top-flight leaders who are reimagining and delivering high-value applications and services that create the always-on, secure, and exceptional user experiences now demanded by end users and customers.
Respondents cite a fundamental change in the role of technologists, including the skills and resources required to operate effectively and proficiently. At the same time, they say they now contend with soaring complexity and volumes of data from across the technology stack and must integrate a massively expanding set of cloud-native services with existing on-premises systems and tools.
Digital transformation means almost every company and organization interacts with consumers via web and mobile applications, and the transition to hybrid work means more interaction with SaaS tools and web interfaces. While consumers can pivot fast to another brands app or service, companies that cannot instantly improve digital experiences risk having loyal customers walk away.
The new Agents of Transformation recognize a need to reimagine applications not just in response to post-pandemic challenges, but also, to create flawless, reliable digital experiences that address some of the worlds greatest problemsfrom meeting critical human needs to giving people the skills and resources to succeed in the digital economy, Centoni said.
While acknowledging the far-reaching consequences of this change, respondents in the Cisco AppDynamics report note that they need help navigating the technical and operational ambiguities of digital transformation. Specifically, they are looking for unified visibility into their IT environments to better manage and optimize application availability and performance. This requires focusing investments on application security, observability over cloud-native applications and infrastructure, and linking IT performance to business decision making.
Additional Resources:
Download the Agents of Transformation 2022 report: https://www.appdynamics.com/resources/reports/agents-of-transformation-2022
Read more on the AppDynamics blog: https://www.appdynamics.com/blog/news/agents-of-transformation-are-adapting-at-speed-to-drive-innovation-in-the-experience-economy
About AppDynamics
Cisco AppDynamics is a leading provider of Observability and Application Performance Monitoring technology. AppDynamics helps customers observe what matters inside and beyond their IT environments. Combined with the power of Cisco, AppDynamics enables organizations to deliver exceptional user experiences by centralizing and correlating data into contextualized insights of critical business metrics providing them with the power to prioritize actions based on business needs.
AppDynamics received Glassdoors 2019 Best Places to Work Award and Fortunes #1 Best Place to Work in 2021 and 2022 as part of Cisco.
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your enterprise, transforming your infrastructure, and empowering your teams for a global and inclusive future. Discover more on The Newsroom and follow us on Twitter at @Cisco.
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Contacts
Stephen Smith
+44 (0) 7977 278652
stephen.smith@appdynamics.com
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