China Mobile Hong Kong to Launch its State-of-the-Art 5G Network Services with Leading Technology Starting Midnight on the First of April

HONG KONG, CHINA –
Media OutReach – 3 April 2020 –

China
Mobile Hong Kong (CMHK) has been committed to building the best 5G network,
which will be available to the market starting midnight on 1 April 2020. Today,
at its flagship store in Central, CMHK became the first mobile network operator
in Hong Kong to produce a live 5G launch ceremony and application demonstration
using Virtual Reality (VR) technology. As one of the local operators with the
largest 5G spectrum in Hong Kong, CMHK is dedicated to using its
leading technology and abundant spectrum resources to present a superior and
unparalleled 5G network experience to its commercial and individual customers.

(From left to right) Dr Max Ma, Director and Executive Vice President of CMHK; Dr. Li Feng, Chairman of CMHK; Mr. Sean Lee, Director & Chief Executive Officer of CMHK

Dr. Li Feng, Chairman of China Mobile
Hong Kong, said, “Hong Kong is working hard to fight the Coronavirus pandemic.
Aside from showing our heartfelt gratitude to a group of dedicated frontline
medical staff, we hope to work together with other local mobile network
operators and the people of Hong Kong in facing the challenges and overcoming
the epidemic with the latest technology, as soon as possible. Starting at
midnight on 1 April 2020, CMHK’s 5G network will be officially put into
service, which will help inject new energy into the various industries and
individuals in the city, bringing a future of infinite possibilities.”

Prime Frequency Band and Leading Network Technology: Creating a
Superior 5G Network Experience

CMHK currently
possesses the largest number of 3.5GHz spectrums, often referred to as the “5G
Prime Frequency Band” and up to now, it’s the only 5G network provider in Hong
Kong that has acquired 3.3GHz (3380-3400MHz) and 3.5GHz (3400-3460MHz) of
continuous bandwidth spectrum (80 MHz in total), which allows for better indoor
network optimization and to provide users with a high-quality network
experience more flexibly and efficiently. At the same time, the 4.9GHz spectrum
will be used together with the existing 4G spectrum resources re-farming to
resolve the current restrictions of the 5G network in certain areas within Hong
Kong, thereby providing customers with a seamless 5G experience.

Initially, the 5G network will cover
the entire Hong Kong city — 90% of the major Central and Western, Wan Chai, and
Causeway Bay Districts; nearly 90% of the Kwun Tong District; and close to 80%
of the Tsuen Wan District. In addition to CMHK’s 38 retail stores (exclude Tai
Po), its 5G network coverage will also include popular spots, landmarks and
shopping malls, such as Hong Kong
International Airport, Hong Kong Convention and Exhibition Centre, Cyberport,
Science Park, Harbour City, Olympian City, Landmark, tmtplaza, etc.

Keeping consumers’ need for higher
network speed in mind, CMHK has tested the 5G network speed with the latest 5G
smartphones. Mr. Sean Lee, Director and Chief Executive Officer of China Mobile
Hong Kong, said, “Changes in the usage habits of the public and the widespread
application of the Internet of Things (IoT) by corporate have increased the
demand for uploading data. Therefore, 5G networks must not only have
low-latency and high download speed transmission characteristics, but also fast
upload speeds. Today, our speed test shows that CMHK’s 5G network has a latency
of less than 10ms, a download speed exceeding 1Gbps, and an upload speed of
over 130Mbps, which served as solid evidence to demonstrate that CMHK’s 5G
network can better meet customer needs.”

Furthermore,
CMHK has also introduced 5G roaming services in some locations in Mainland
China and South Korea. By the end of 2020, it will also bring the borderless 5G
experience to other popular countries and regions within Asia and Europe.

The Ultimate 5G Service Plan: A Series of New and
Exclusive Privileges and Value-Added Services

CMHK’s
“5G
Service Plan”
will have various new and exciting features to
satisfy the different needs of customers. The plan includes 100GB of ultra-fast
5G local data for HK$438, 200GB of data for HK$538, and 300GB of data for
HK$638. Customers who get on board and sign the contract before 30 June 2020
will be able to enjoy a discounted monthly fee of HK$298, HK$398, or HK$498,
respectively. Other monthly benefits of the plan will include Greater Bay Area
Roaming Data
³
(Mainland China and Macau) and unlimited incoming
calls in Mainland China, Hong Kong, and Macau
⁵
. To make
communication even smoother, customers can still enjoy unlimited local data
⁴
after the full-speed data limit has been reached (Please see the Appendix for
more details.).

The CMHK
“5G
Service Plan”
, to be launched on 1 April 2020, will bring
customers a series of new and exclusive privileges and value-added services,
including:

1. UGAME VIP Membership
— Through the
5G network, nearly a hundred popular 5G cloud games (adventure, action,
role-playing, racing, and fighting games) can be played with high-resolution
graphics and high-quality display. There’s no need to download or install the
games, and no capacity limit associated with hardware equipment and devices. At
the same time, it also supports the UTV Box and mobile phones, and can be
played on both big and small screens at any time. 5G service plan customers can
get up to 24 months of VIP membership.

2. UTV HMVOD Movies Combo
– Watch
high-definition video content from around the world, anytime and anywhere.

3. Privilege Club Membership
— Eligible
“5G Service Plan” customers can enjoy a host of exclusive offers, privileges,
and value-added services, as well as various music and entertainment,
lifestyle, and smart device benefits brought by Privilege Club Membership.
Among the benefits, enjoy everything that the “ONE Home Smart Home 5G Exclusive
Package” has to offer at a discounted price of $798, including smart devices,
such as Luna Lamps, video doorbells, universal remote controls, Wi-Fi power
strips (total worth of $2,358), etc.

To embark on a 5G experience journey,
customers can now register for the
“5G Connect Service Plan”
at only HK$198 per month (original
price of HK$338) before 30 June 2020, and enjoy 30GB of ultra-fast 5G local
data. Also, starting today, the first floor of the Central flagship store will
be transformed into a 5G cloud gaming e-sports UGAME Experience Zone, where the
public will get the chance to try this new and exciting form of 5G
entertainment first-hand.

In terms of
the enterprise solutions, CMHK took the lead in accomplishing the 5G standalone
network trial as early as the end of November last year, which allows for the
provision of “network slicing” services. Different slices can provide
customized private network services and a diverse mix of 5G applications for
corporate customers, making it easier to facilitate different projects within
the financial, real estate, and property management sectors, coming up in the
near future. CMHK also founded “The Greater Bay Area 5G Industry Alliance” in
August last year to promote the sharing of business opportunities, mutual
cooperation and exchange, and collaboration among various industries, as well
as the joint research and development of products and services based on 5G
communication technology, innovation, and industry standards. This will also
help in uniting academic and political stakeholders to build a win-win 5G
ecosystem. This year, CMHK will launch a “5G Industry Application” white paper
to provide various 5G smart enterprise solutions. The six major directions
include smart travel, smart lifestyle, smart economy, smart environment, smart
government, and smart citizens, with a commitment to transforming Hong Kong
into a world-class smart city.

Appendix:

“5G
Service Plan” Details:

		5G Service Plan
		5G Connect	5G Ultra 100	5G Ultra 200	5G Ultra 300
Basic Monthly Fee		$338	$438	$538	$638
Special Monthly Fee（24-month contract)1		$198	$298	$398	$498
5G Local Data Usage2		30GB	100GB	200GB	300GB
Unlimited Local Data (limited speed) with a maximum local data access speed3		1Mbps	5Mbps
Bay Area (Mainland China & Macau) Roaming Data4		3GB	6GB	10GB	20GB
Voice (Enjoy VoLTE & VoWi-Fi HD Voice Calling Service)
Local Airtime		Unlimited
Bay Area Airtime	Incoming	Free incoming calls between Mainland China, Hong Kong and Macau5
	Making outgoing calls 6	—	100 Minutes	200 Minutes	500 Minutes
			Mainland China/Macau call to Mainland China, Hong Kong and Macau
Free 5G network service
UGAME VIP Membership 7		3 months	6 months	12 months	24 months
		With FREE Home Entertainment Gift Pack  (Including Game Controller x 1 and UTV Box x1)
		FREE access to UGAME (trial version) on or before 30 June 2020
UTV hmvod Movie Package 8		Standard Movie Package 6 months	Standard Movie Package 12 months	Premium Movie Package 24 months  (With 5 “hmvod TVOD Tickets” per month)	VIP Movie Package 24 months  (With Unlimited” hmvod TVOD Tickets)
Extra Offers
Privileges		—	– Be a member of Privilege Club  Enjoy exclusive benefits – Get “ONE Home 5G Privilege Package” at special price $7989 Includes ONE Home Smart Luna Lamp, Smart Doorbell, Universal Remote Control and Wi-Fi Smart Power Strip (Value: $2,358)

CMHK
also catering for the needs of “Supreme” Service Plan and Bay Area Service Plan
customers, simply select the newly launched
“5G Plus Local Data Package”
to subscribe 5G local data on your
existing service plan in order to experience CMHK’s premium 5G services:

	5G Plus Local Data Package
Monthly Fee	$88	$128
5G Local Data10	50GB	100GB
	Local Data Usage of the Service Plan will be upgraded to 5G Data

SAMSUNG
Galaxy S20 Series Handset Subscription Price Offer Details
¹

	SAMSUNG Galaxy S20 5G (128GB) SRP $ 6,998	SAMSUNG Galaxy S20+ 5G (128GB)  SRP $ 7,998	SAMSUNG Galaxy S20 Ultra 5G (256GB) SRP $ 9,998	SAMSUNG Galaxy S20 Ultra 5G (512GB) SRP $ 10,998
5G Connect	$ 5,198	$ 6,198	$ 8,098	$ 9,098
5G Ultra 100	$ 4,998	$ 5,998	$ 7,898	$ 8,898
5G Ultra 200	$ 4,698	$ 5,698	$ 7,598	$ 8,598
5G Ultra 300	$ 3,898	$ 4,898	$ 6,798	$ 7,798

Terms and Conditions


:

1.      
Contract
special monthly fee only applicable to customers signing up for the 5G Service
Plan on a 24-month contract. This offer is valid until further notice.
Customers are required to pay an additional $18 admin fee per month. MNP
customers or customers who subscribe via the Online Shop can enjoy a $18 Admin
Fee Waiver within the contract period.

2.      
When
the monthly Local Data Usage has been used up, customers can purchase 5G Extra
Local Data at $30/5GB to continue using the local data service without any
speed limit. The extra data purchased can only be consumed in the current
billing month.

3.      
The
usage of Bay Area Roaming Data Package is available in Mainland China and
Macau.

4.      
When
the monthly data usage reaches the entitlement limit, data service can continue
with a maximum local data access speed and the network will not support
tethering and peer-to-peer (P2P) upload and download, including Bit-Torrent.

5.      
Customers
can receive unlimited incoming calls in Mainland China, Hong Kong, and Macau
via Hong Kong/Mainland China/Macau Number without deducting voice minutes in
the service plan and bound by Service Usage Policy.

6.       Applicable to i) making outgoing calls in
Hong Kong to any number in Mainland China and Macau; ii) making outgoing calls
in Mainland China to any number in Mainland China, Hong Kong, and Macau; iii)
making outgoing calls in Macau to any number in Mainland China, Hong Kong, and
Macau.

7.      
Only
applicable to customers who subscribe to a designated 5G Service Plan for 24
months. Each customer can enjoy this offer once only. The Home Entertainment
Gift Pack is available while stock lasts, and customers will receive a
notification SMS from CMHK after 1 July 2020 for selected shop pick-up. UGAME
VIP membership is effective from 1 Jul 2020 onwards. The use of designated
handset model(s) or device(s) is required and only available for use in Hong
Kong region. Terms & Conditions apply. For details, please visit the CMHK
website.

8.      
Only
applicable to customers who subscribe to a designated 5G Service Plan for 24
months. Each customers can enjoy this offer once only. The use of UTV and hmvod
via designated handset model(s) or device(s) and only available for use in Hong
Kong region is required. Terms & Conditions apply. For details, please
visit the CMHK website.

9.      
This
offer is only applicable to customers who subscribe to a designated 5G Service
Plan for 24 months. Each customer is entitled to this Offer once only. Terms
& Conditions apply.

10.   
5G
Plus Local Data Package is only applicable to customers who subscribe to the
“Supreme” Service Plan, Bay Area Service Plan 6GB/10GB/20GB, and 4.5G Full Speed Share Service Plan
50GB on a 24-month contract. A minimum contract period is required, which is
same as the remaining month of the Applicable Service Plan. When customers use
the 5G Plus Local Data Package, the data entitlement of the Applicable Service
Plan will be provided under the CMHK 5G network. Terms & Conditions apply. Regarding the
details of the 5G Service
Plan, please visit the website
https://bit.ly/2QEEpyb.

11.   
5G local data service is provided under the CMHK 5G
network. In certain Hong Kong areas, where the 5G networks are not available,
CMHK will provide the service under the 4G/3G/2G network. Only designated 5G
handset model(s) or device(s) are applicable for the 5G network service. Actual
network service will be subject to and affected by the service locations,
network circumstance, network coverage, hardware, software, and other factors.

12.   
Customers
can use the 5G network in designated regions outside of Hong Kong (if
applicable). The 5G network is available to designated roaming service
operators only. Designated countries/regions are subject to change from time to
time, please visit the CMHK website for details. Roaming data service
experience may be affected, due to Internet traffic conditions, local
conditions, hardware, software, and/or other conditions that may arise.

13.   
CMHK
reserves the right to modify or terminate the above offers or content, and
amend these Terms and Conditions at any time, without prior notice.

14.   
In
case of any dispute, CMHK reserves the right of final decision.

About China Mobile Hong Kong Company Limited:

China Mobile Hong Kong Company Limited
(“CMHK”) is the wholly-owned subsidiary of China Mobile Limited
(HKEx: 941) (NYSE: CHL), which ranks 56th on the Fortune Global 500. CMHK was
incepted in January 1997 and was the first mobile network operator to launch
PCS services in Hong Kong.

 

The Company offers innovative and
comprehensive communications services, including voice, data, IDD, and
international roaming through 4G LTE, 3GHSPA, GPRS, EDGE, and other
technologies. The Company is committed to the development of its 5G network,
combined with new technologies, such as artificial intelligence, IoT, cloud
computing and big data, integrating 5G applications in different industries,
and promoting the construction and development of smart city groups in the
Greater Bay Area.

 

* China Mobile (Hong Kong) Limited is a
wholly-owned subsidiary of China Mobile Limited. As of 31 December 2017, China
Mobile Limited had the largest number of mobile network subscribers in the
world.