• 72% of employers indicate that they find it difficult
  to fill roles due to shortage of talent with the required skill sets
• 99% of employers agree that there is greater need for
  employees in hybrid roles to meet their current business objectives
• 71% of employers intend to hire candidates with
  broader skill sets in the future

SINGAPORE - Media
OutReach - 21 December 2020 - In a COVID-19
economy where companies and individuals are compelled to adapt and evolve in a
world of disruption, the change in skills required to keep businesses viable is
outpacing the talent available. This is evidenced by seven in 10 employers
(72%) citing difficulty in filling vacant roles in their companies. In
addition, almost all employers (99%) agree that there is a greater need for
employees who can take on hybrid roles, in order to meet their current business
objectives. A large majority of employers (71%) also intend to hire candidates
with broader skill sets in the future.

These are some of the key findings in NTUC
LearningHub's (NTUC LHUB) latest survey conducted to gain industry insights published
in the New Normal of Sector Skills report. To evaluate varying degrees of
impact caused by the pandemic on the six major industry clusters, the survey
was conducted online in October 2020 with 367 business leaders (senior managers
or directors and above) and 567 full-time employees across the Modern Services,
Manufacturing, Essential Domestic Services, Lifestyle, Built Environment, and
Trade and Connectivity industry clusters.

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In the face of a complex business environment where
hybrid roles are in demand, 69% of employees say they have to adopt new skills
in their daily work, and 71% feel the urgency to upskill and reskill to keep
themselves competitive in the job market. The same sentiments apply to
employers, where 84% indicate that it was necessary for employees to learn new
skills due to changes brought about by COVID-19 to their businesses.

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In general, when employers were asked to select the
top three most valuable supplementary skills for employees in a hybrid role,
the three skills include 'Effective Communication' (57%), 'Teamwork/
Collaboration' (57%), and 'Data Analysis' (54%).

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In terms of industry clusters, employers in 'Built
Environment' were the most inclined (90%) towards hiring candidates with
broader skill sets for hybrid roles. This is followed closely by those in the 'Trade
& Connectivity', and 'Manufacturing' industry clusters, where 89% of
employers say the same.

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Commenting on the findings, NTUC LHUB's Chairman,
Eugene Wong, says, "In a world where we are in a constant state of change, we
cannot remain single-tracked when it comes to our careers. To navigate the new
norm and seek out opportunities, it is key to stay informed about the latest
jobs and skills in demand, then take action by upskilling for employer-coveted
hybrid roles and supplementary skills."

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"As the business environment transforms, there will
inevitably be shifts in the skills that are in demand. To future-proof your
employability, stay open for multiple career pathways by constantly upskilling
or even reskilling to remain ready, relevant and resilient in challenging
times."

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To download The New Normal of Sector
Skill report, visit https:// www.ntuclearninghub.com/sector-skills-report-2020 .

About NTUC LearningHub

NTUC
LearningHub was corporatised in 2004 with the vision of transforming the
lifelong employability of working people. We work with both corporate and individual
clients to provide learning solutions in areas such as Infocomm Technology,
Healthcare, Employability & Literacy, Business Excellence, Workplace Safety
& Health, Security, Human Resources and Foreign Worker Training.

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To
date, NTUC LearningHub has helped over 21,000 organisations and achieved over
2.5 million training places across more than 500 courses with a pool of over
600 certified trainers. As a Total Learning Solutions provider to
organisations, we also forge partnerships and provide a wide range of relevant
end-to-end training solutions and work constantly to improve our training
quality and delivery.

For
more information, visit www.ntuclearninghub.com .